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Five9, Inc. (FIVN)

Technology | Software - Infrastructure | San Ramon, United States | NasdaqGM
25.02 USD -0.80 (-3.080%) ⇩ (July 14, 2026, 9:57 a.m. EDT)

Short-term:★★★⯪☆Long-term:★★☆☆☆Dividends:☆☆☆☆☆
Hot Take | July 11, 2026, 4:24 a.m. EDT

The investment case here is defined by a stark disconnect between the company's operational turnaround and the market's refusal to forget the past four years of decline. Fundamentally, Five9 looks like a compelling value play: revenue is growing nearly 10%, earnings are exploding with 31% quarterly growth, and the forward P/E is a bargain at 6.7x. The balance sheet is healthy, and the AI narrative is fresh. Yet, the long-term rating remains low because the price chart tells a different story; the stock has been dragged down for four consecutive years, erasing nearly half its value since 2021. This multi-year structural decline suggests the market sees severe risks in the execution of the AI strategy or a permanent loss of market share that current earnings haven't yet offset. For the short term, the setup is interesting but risky. The stock has bounced off the lows, trading above its 50-day moving average, which is a positive technical sign. However, the statistical forecast model offers no guidance, showing a flat prediction with low confidence, which highlights the noise in the current price action. Options flow confirms this uncertainty: traders are buying cheap insurance (puts) while simultaneously betting on a sudden, explosive jump (deep OTM calls). This isn't a 'buy and wait' scenario; it's a speculative trade waiting for a catalyst to break the four-year downtrend. Until the price history stops bleeding and shows sustained annual gains, the long-term thesis remains fragile despite the attractive valuation.

Model Selection — Backtest MAE (log-scale, lower is better)
ModelMAE
AutoARIMA ✓0.255947
AutoETS0.256758
MSTL0.264844
AutoTheta0.280185

Forecast horizon: 45 days | Selected: AutoARIMA

Forecast Reliability
Score 41%
H-stat 0.72
Ljung-Box p 0.000
Jarque-Bera p 0.254
Excess Kurtosis 0.54
Attribute Value
Sector Technology
Debt to Equity Ratio 96.466
Revenue per Share 15.229
Market Cap 1,915,248,000
Trailing P/E 37.90
Forward P/E 6.63
Beta 1.46
Profit Margins 4.87%
Website https://www.five9.com

As of July 11, 2026, 4:24 a.m. EDT: Speculators are positioning for a volatile rebound rather than a steady grind higher. Call volume is heavily skewed toward near-term expirations (July/August) with significant open interest walls at the $20 and $22.50 strikes, suggesting a 'floor' defense. However, deep out-of-the-money calls ($32.50, $40.00) show new flow, indicating bets on a sharp, gap-up move to escape the current downtrend. Conversely, put writers are aggressive at lower strikes ($10-$17.50), creating a dense hedge layer that implies a belief in further downside or a prolonged consolidation. The implied volatility skew is elevated, pricing in a binary event or a high-beta swing rather than a linear recovery.


Info Dump

Attribute Value
52 Week Change -0.0019335151
Address1 3,001 Bishop Drive
Address2 Suite 350
All Time High 211.68
All Time Low 3.48
Ask 31.57
Ask Size 2
Audit Risk 2
Average Analyst Rating 1.8 - Buy
Average Daily Volume10 Day 2,135,130
Average Daily Volume3 Month 3,239,836
Average Volume 3,239,836
Average Volume10Days 2,135,130
Beta 1.46
Bid 17.72
Bid Size 2
Board Risk 2
Book Value 10.836
City San Ramon
Compensation As Of Epoch Date 1,767,139,200
Compensation Risk 8
Country United States
Crypto Tradeable 0
Currency USD
Current Price 25.015
Current Ratio 4.512
Custom Price Alert Confidence HIGH
Date Short Interest 1,782,777,600
Day High 25.11
Day Low 24.21
Debt To Equity 96.466
Display Name Five9
Earnings Call Timestamp End 1,777,581,000
Earnings Call Timestamp Start 1,777,581,000
Earnings Growth 26.69
Earnings Quarterly Growth 30.965
Earnings Timestamp 1,777,579,200
Earnings Timestamp End 1,785,441,600
Earnings Timestamp Start 1,785,441,600
Ebitda 134,132,000
Ebitda Margins 0.11418
Enterprise To Ebitda 15.302
Enterprise To Revenue 1.747
Enterprise Value 2,052,551,552
Eps Current Year 3.25134
Eps Forward 3.77524
Eps Trailing Twelve Months 0.66
Esg Populated 0
Exchange NGM
Exchange Data Delayed By 0
Exchange Timezone Name America/New_York
Exchange Timezone Short Name EDT
Fifty Day Average 22.2087
Fifty Day Average Change 2.8062992
Fifty Day Average Change Percent 0.12636036
Fifty Two Week Change Percent -0.1933515
Fifty Two Week High 29.64
Fifty Two Week High Change -4.625
Fifty Two Week High Change Percent -0.15603913
Fifty Two Week Low 13.29
Fifty Two Week Low Change 11.724999
Fifty Two Week Low Change Percent 0.88224226
Fifty Two Week Range 13.29 - 29.64
Financial Currency USD
First Trade Date Milliseconds 1,396,618,200,000
Float Shares 67,826,506
Forward Eps 3.77524
Forward P E 6.6260686
Free Cashflow 271,962,624
Full Exchange Name NasdaqGM
Full Time Employees 2,910
Gmt Off Set Milliseconds -14,400,000
Governance Epoch Date 1,782,864,000
Gross Margins 0.55465
Gross Profits 651,548,992
Has Pre Post Market Data 1
Held Percent Insiders 0.02479
Held Percent Institutions 1.04422
Implied Shares Outstanding 76,563,988
Industry Software - Infrastructure
Industry Disp Software - Infrastructure
Industry Key software-infrastructure
Is Earnings Date Estimate 1
Language en-US
Last Fiscal Year End 1,767,139,200
Long Business Summary Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises AI agents, agent assist, workflow automation, AI insights, AI summaries, workforce engagement management, and revenue execution, as well as allows simultaneous management and optimization of customer interactions across voice, chat, email, web, social media and mobile channels, through our application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize customer experience and enhance agent productivity, as well as offers software-as-a-service business model. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
Long Name Five9, Inc.
Market us_market
Market Cap 1,915,248,000
Market State REGULAR
Max Age 86,400
Message Board Id finmb_6491418
Most Recent Quarter 1,774,915,200
Net Income To Common 57,252,000
Next Fiscal Year End 1,798,675,200
Non Diluted Market Cap 1,976,116,530
Number Of Analyst Opinions 21
Open 24.38
Operating Cashflow 241,739,008
Operating Margins 0.06057
Overall Risk 6
Payout Ratio 0.0
Peg Ratio 0.23
Phone 925 201 2000
Previous Close 25.81
Price Eps Current Year 7.693751
Price Hint 2
Price To Book 2.3085086
Price To Sales Trailing12 Months 1.6304119
Profit Margins 0.04874
Quick Ratio 3.888
Quote Source Name Nasdaq Real Time Price
Quote Type EQUITY
Recommendation Key buy
Recommendation Mean 1.77273
Region US
Regular Market Change -0.7950001
Regular Market Change Percent -3.0802019
Regular Market Day High 25.11
Regular Market Day Low 24.21
Regular Market Day Range 24.21 - 25.11
Regular Market Open 24.38
Regular Market Previous Close 25.81
Regular Market Price 25.015
Regular Market Time 1,784,037,449
Regular Market Volume 300,056
Return On Assets 0.02181
Return On Equity 0.07665
Revenue Growth 0.092
Revenue Per Share 15.229
Sand P52 Week Change 0.20365608
Sector Technology
Sector Disp Technology
Sector Key technology
Share Holder Rights Risk 7
Shares Outstanding 76,563,988
Shares Percent Shares Out 0.1095
Shares Short 8,380,601
Shares Short Previous Month Date 1,780,012,800
Shares Short Prior Month 9,173,870
Short Name Five9, Inc.
Short Percent Of Float 0.1104
Short Ratio 2.88
Source Interval 15
State CA
Symbol FIVN
Target High Price 47.0
Target Low Price 20.0
Target Mean Price 27.80952
Target Median Price 25.0
Total Cash 723,875,968
Total Cash Per Share 9.455
Total Debt 800,310,976
Total Revenue 1,174,701,952
Tradeable 0
Trailing Annual Dividend Rate 0.0
Trailing Annual Dividend Yield 0.0
Trailing Eps 0.66
Trailing P E 37.901512
Trailing Peg Ratio 0.2264
Triggerable 1
Two Hundred Day Average 19.82195
Two Hundred Day Average Change 5.1930485
Two Hundred Day Average Change Percent 0.26198474
Type Disp Equity
Volume 300,056
Website https://www.five9.com
Zip 94,583