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Five9, Inc. (FIVN)

Technology | Software - Infrastructure | San Ramon, United States | NasdaqGM
34.05 USD -0.52 (-1.504%) ⇩ (Aug. 28, 2026, 4 p.m. EDT)
After hours: 33.81 -0.24 (-0.240%) ⇩ (Aug. 28, 2026, 7:57 p.m. EDT)

Short-term:★★★☆☆Long-term:★★⯪☆☆Dividends:☆☆☆☆☆
Hot Take | Aug. 22, 2026, 3:22 a.m. EDT

The investment case for Five9 is currently defined by a stark disconnect between its deteriorating price trajectory and its improving operational metrics. Fundamentally, the company shows signs of recovery with revenue growing at 10.3% and earnings surging nearly 3x year-over-year, while the forward P/E of 8.5x suggests the market has priced in a severe crisis. However, the price history tells a different story: the stock has endured four consecutive years of negative annual returns, dropping from highs above $180 in 2021 to under $33 today. This multi-year decline acts as a powerful negative signal, suggesting that despite the recent earnings rebound, the broader business fundamentals or competitive moat may still be compromised in the eyes of the market. Consequently, the long-term rating remains neutral because the persistent multi-year decline overrides the single-year earnings recovery; the market has not yet reassessed the business quality positively enough to reverse the downtrend. On the short end, the situation is more nuanced. The stock is trading significantly above its 50-day and 200-day averages, indicating recent momentum and a potential bottoming process. However, the options data reveals a bearish undercurrent, with massive put open interest at lower strikes acting as a psychological ceiling and a warning of potential volatility. Without a confirmed reversal in the multi-year price trend, the risk-reward profile favors caution, though the cheap valuation offers a speculative entry point for those willing to bet on a full market reassessment.

Model Selection — Backtest MAE (log-scale, lower is better)
ModelMAE
MSTL ✓0.343632
AutoARIMA0.348958
AutoETS0.348958
AutoTheta0.369400

Forecast horizon: 45 days | Selected: MSTL

Forecast Reliability
Score 38%
H-stat 5.79
Ljung-Box p 0.000
Jarque-Bera p 0.229
Excess Kurtosis -1.25
Attribute Value
Sector Technology
Debt to Equity Ratio 107.449
Revenue per Share 15.685
Market Cap 2,544,336,128
Trailing P/E 50.82
Forward P/E 8.87
Beta 1.45
Profit Margins 4.94%
Website https://www.five9.com

As of Aug. 22, 2026, 3:22 a.m. EDT: Speculators are positioning defensively with heavy put volume relative to calls, creating a significant 'put wall' at strikes well below the current price (e.g., $17.50, $22.50). While there is some call interest at higher strikes ($40+), the overwhelming open interest in deep out-of-the-money puts suggests a fear of a sharp downside correction rather than a bullish breakout. Implied volatility is elevated on these protective puts, indicating the market prices in significant uncertainty.


Info Dump

Attribute Value
52 Week Change 0.29271066
Address1 3,001 Bishop Drive
Address2 Suite 350
All Time High 211.68
All Time Low 3.48
Ask 37.55
Ask Size 2
Audit Risk 2
Average Analyst Rating 1.8 - Buy
Average Daily Volume10 Day 1,633,660
Average Daily Volume3 Month 2,815,814
Average Volume 2,815,814
Average Volume10Days 1,633,660
Beta 1.454
Bid 21.32
Bid Size 2
Board Risk 2
Book Value 10.503
City San Ramon
Compensation As Of Epoch Date 1,767,139,200
Compensation Risk 9
Country United States
Crypto Tradeable 0
Currency USD
Current Price 34.05
Current Ratio 4.149
Custom Price Alert Confidence HIGH
Date Short Interest 1,786,665,600
Day High 35.17
Day Low 33.865
Debt To Equity 107.449
Display Name Five9
Earnings Call Timestamp End 1,786,048,200
Earnings Call Timestamp Start 1,786,048,200
Earnings Growth 3.0
Earnings Quarterly Growth 1.918
Earnings Timestamp 1,786,046,400
Earnings Timestamp End 1,794,254,400
Earnings Timestamp Start 1,794,254,400
Ebitda 151,528,000
Ebitda Margins 0.12587
Enterprise To Ebitda 18.04
Enterprise To Revenue 2.271
Enterprise Value 2,733,538,304
Eps Current Year 3.25913
Eps Forward 3.83811
Eps Trailing Twelve Months 0.67
Esg Populated 0
Exchange NGM
Exchange Data Delayed By 0
Exchange Timezone Name America/New_York
Exchange Timezone Short Name EDT
Fifty Day Average 27.0987
Fifty Day Average Change 6.9512997
Fifty Day Average Change Percent 0.25651783
Fifty Two Week Change Percent 29.271067
Fifty Two Week High 35.17
Fifty Two Week High Change -1.1199989
Fifty Two Week High Change Percent -0.031845294
Fifty Two Week Low 13.29
Fifty Two Week Low Change 20.759998
Fifty Two Week Low Change Percent 1.5620766
Fifty Two Week Range 13.29 - 35.17
Financial Currency USD
First Trade Date Milliseconds 1,396,618,200,000
Float Shares 66,624,995
Forward Eps 3.83811
Forward P E 8.871553
Free Cashflow 260,481,504
Full Exchange Name NasdaqGM
Full Time Employees 2,910
Fullday Change -0.52
Fullday Change Percent -1.5042
Fullday Price 33.81
Gmt Off Set Milliseconds -14,400,000
Governance Epoch Date 1,785,542,400
Gross Margins 0.55063
Gross Profits 662,889,024
Has Pre Post Market Data 1
Held Percent Insiders 0.02981
Held Percent Institutions 1.09972
Implied Shares Outstanding 74,723,531
Industry Software - Infrastructure
Industry Disp Software - Infrastructure
Industry Key software-infrastructure
Is Earnings Date Estimate 0
Language en-US
Last Fiscal Year End 1,767,139,200
Long Business Summary Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises AI agents, agent assist, workflow automation, AI insights, AI summaries, workforce engagement management, and revenue execution, as well as allows simultaneous management and optimization of customer interactions across voice, chat, email, web, social media and mobile channels, through our application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize customer experience and enhance agent productivity, as well as offers software-as-a-service business model. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
Long Name Five9, Inc.
Market us_market
Market Cap 2,544,336,128
Market State CLOSED
Max Age 86,400
Message Board Id finmb_6491418
Most Recent Quarter 1,782,777,600
Net Income To Common 59,465,000
Next Fiscal Year End 1,798,675,200
Non Diluted Market Cap 2,583,939,701
Number Of Analyst Opinions 19
Open 34.26
Operating Cashflow 248,760,000
Operating Margins 0.033210002
Overall Risk 6
Payout Ratio 0.0
Peg Ratio 0.29
Phone 925 201 2000
Post Market Change -0.23999786
Post Market Change Percent -0.7048395
Post Market Price 33.81
Post Market Time 1,787,961,429
Previous Close 34.57
Price Eps Current Year 10.447574
Price Hint 2
Price To Book 3.2419307
Price To Sales Trailing12 Months 2.113452
Profit Margins 0.049390003
Quick Ratio 3.495
Quote Source Name Nasdaq Real Time Price
Quote Type EQUITY
Recommendation Key buy
Recommendation Mean 1.75
Region US
Regular Market Change -0.52
Regular Market Change Percent -1.5042
Regular Market Day High 35.17
Regular Market Day Low 33.865
Regular Market Day Range 33.865 - 35.17
Regular Market Open 34.26
Regular Market Previous Close 34.57
Regular Market Price 34.05
Regular Market Time 1,787,947,201
Regular Market Volume 1,595,508
Return On Assets 0.02863
Return On Equity 0.079169996
Revenue Growth 0.103
Revenue Per Share 15.685
Sand P52 Week Change 0.20204377
Sector Technology
Sector Disp Technology
Sector Key technology
Share Holder Rights Risk 7
Shares Outstanding 74,723,531
Shares Percent Shares Out 0.1516
Shares Short 11,329,017
Shares Short Previous Month Date 1,784,073,600
Shares Short Prior Month 7,819,611
Short Name Five9, Inc.
Short Percent Of Float 0.153
Short Ratio 3.3
Source Interval 15
State CA
Symbol FIVN
Target High Price 50.0
Target Low Price 24.0
Target Mean Price 34.73684
Target Median Price 34.0
Total Cash 654,062,016
Total Cash Per Share 8.753
Total Debt 843,264,000
Total Revenue 1,203,876,992
Tradeable 0
Trailing Annual Dividend Rate 0.0
Trailing Annual Dividend Yield 0.0
Trailing Eps 0.67
Trailing P E 50.820892
Trailing Peg Ratio 0.3111
Triggerable 1
Two Hundred Day Average 20.9174
Two Hundred Day Average Change 13.132599
Two Hundred Day Average Change Percent 0.62783134
Type Disp Equity
Volume 1,595,508
Website https://www.five9.com
Zip 94,583